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Frequently Asked Questions

Frequently Asked Questions

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Shared Hosting

VPS + Dedicated Hosting

Nytro Host offers reliable and affordable hosting plans, one-click and WordPress is installed. You’ll always have the latest version so you have the most recent features available for your site. Your website content is managed from one place; you have a wealth of themes and add-ons giving you limitless options to succeed.

We take an automatic backup on a weekly basis or sooner for all accounts. 

The automated backups we take are strictly speaking for the purposes of full server restoration, and as per our terms, we do not guarantee the availability of these backups. We would therefore recommend that customers purchase our professional backup solution, CodeGuard, which will take a daily backup and enable you to automatically restore your site or individual files as needed. CodeGuard can be added during the order process.

Here’s a quick and rough explanation:

Shared: One big mall with many smaller stores. Setup shop and you’re ready to sell; no further setup or additional costs.

VPS: Shopping center with separate tenants and larger dedicated stores. More needs to be done where you build up the storefront on your own.

Dedicated: Your own shopping center. Have a massive store or many smaller ones. Requires a similar amount of setup as a VPS server.   

Domains aren’t our business. Hosting is. Thats why we sell all our domains at the price we pay. No guessing if you’re getting the best deal on a domain name. Pick any domain and just get started.  Seriously.

Yes you may set up any software that runs on PHP/MySQL or Perl. We additionally have an application catalogue that will allow you to install over 300 commonly used applications in a few seconds.

Yes, your hosting comes packed with the world’s number one control panel, cPanel. Every host uses it because its that good for managing your site on our servers. 

We want everyone to not feel limited in their creativity online. If your site takes a lot of space that’s okay with us! If that space taken up is unbelievably huge that it limits other users we would have to suspend your account. This isn’t a worry for 99.9% of people, this only applies to people who abuse our service and are storing data in clear excess.

Yes, VPS hosting is best suited for web developers and system administrators that have the technical knowledge to manage a server. VPS offers more power and flexibility than standard shared hosting, and with it comes more server management complexity.

Not at this time. You can however use Linux based hosting regardless of the operating system you use on your own computer, whether it be Windows, Mac or Linux.

VPS hosting gives you high performance with an isolated environment where the CPU, RAM and storage is 100% dedicated and not shared with any other websites or apps. That, compared to shared hosting, results in higher performance and security along with more flexibility and control over the server.

VPS hosting also offers higher resources and bandwidth/traffic than shared hosting, which means faster load times and unlimited traffic. A VPS allows the admin more control over security hardening and is less vulnerable to hackers in comparison to shared hosting. With shared hosting, if a site gets hacked there’s a greater chance that other websites on the server will also be compromised. Conversely, due to virtual isolation, a hacked VPS on the same hardware, won’t affect surrounding VPS environments.

And with root access, there are no restrictions on the applications you install; you can access and edit the system files, settings and server logons.

Although the average time for us to provision your account will likely be within minutes, it may take up to 24 hours or more.

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VPS and Dedicated Hosting offers both Linux distributions CentOS 7 or Ubuntu. Ask us to see if we can accommodate your OS on our servers.

Unmanaged VPS (also known as “Self-Managed VPS”) tends to require an advanced degree of technical know-how and basic understanding of Linux and the command line. Unmanaged VPS hosting plans allows you to configure and update VPS hosting to your exact preference.

But, if you prefer to have an expert manage your hosting and the tech stuff (freeing up more time for you to focus on your business), then Fully-Managed VPS Hosting might be the right choice to fulfill your hosting needs.


Yes! Our primary hosting datacenter is based in Ashburn, VA. Our facility delivers fantastic speeds globally. You can also enable a free CloudFlare CDN which will serve up static content such as images from over 100 global locations serving every continent, speeding up service to your visitors wherever they are.

Yes you can upgrade at any time. If you are upgrading from Falcon 1 to Falcon Heavy we will need to upgrade your server settings and will arrange a convenient time to do this for you with hopefully no downtime. VPS and dedicated hosting would require migration to another server and might result in downtime. 

We offer extremely competitive pricing on domain names that is often much cheaper than at other registrars. If you prefer, you can still host with Nytro Host and keep your domains at any registrar you choose.

Yes, we provide a no quibble 14-day money back guarantee on any hosting fees. If you registered or transferred a domain name, these fees are non-refundable, but you would be able to use your domain with any other provider. If you received a free domain with your plan, we will refund all your fees less than our standard fee to register the domain that you received for free.

You will receive your login details via email.

A handful of domains will have restrictions on them, which means you can only purchase them if you meet or exceed certain criteria or have authorization (some examples are .gov, .edu and .mil). But most extensions are available to everyone. In fact, most country code Top Level Domains ccTLDs are available for anyone to purchase, even if you don’t reside in the country code in question.

Typically, there is a limit to a domain length, with the minimum being 1 character and the maximum being 63 characters. Ideally, you want your domain name to accurately reflect your brand, whether it’s personal or business-oriented. 

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